Order questions, concerns, and feedback

If you have any questions or problems with your order, please don't hesitate to hit us up. Please use our support system to get the speediest service.

Santa Barbara, California

Our Home Collection, Analog Products, and PrintPaks are all produced by the fine folks at Color Services in Southern California. Gabe and Glen are two of the best chaps around, feel free to visit them here:

230 East Cota Street
Santa Barbara, CA 93101

Hours:

Mon - Fri: 10am - 6pm
and all Saturdays through Dec. 22 from 10am - 4pm
Closed Sundays

(805) 965-1832
(800) 207-7927

Shipping Policy

PrintLab ships all standard prints and analog goods via USPS (United States Postal Service). The Home Collection and Travel Collection will be delivered via FedEx. You can get tracking information by logging into your account.

Standard Prints and analog goods orders are shipped as soon as they are printed and packed (typically within 1-3 business days of being ordered) and standard domestic shipping takes 3-10 days (depending on your distance from southern California). International shipping takes between 5-20 business days.

The Home Collection products typically take about a week for production and ship via FedEx in 2-6 business days (depending on your distance from southern California). The Travel Collection is hand assembled in Chicago, and takes about 3 weeks for production, with a similar 2-6 business days for domestic shipping (from Chicago).

Where we ship

We ship to over 200 countries worldwide. Get the full list here.

Hipstamatic HQ

The Hipstamatic home office is located in San Francisco. We don't do any printing here, but we do occasionally do gallery events. Follow us on Facebook or Twitter for the scoop.

74 Langton Street
San Francisco, CA 94103